Policies

At Sett Valley Medical Centre, we have policies to help us provide safe, fair, and high-quality care for all our patients. These policies explain how we work, what you can expect from us, and what we ask from patients when using our services. You can find information on topics such as confidentiality, complaints, safeguarding, accessibility, and patient care. We aim to make our policies clear and easy to understand.

• Anonymous data

• Chaperones

• COVID-19 Privacy notice (PDF)

• Data protection and confidentiality

• Feedback and complaints

• How we use your information (PDF)

• GP earnings

• Named GP

• PALS (Patient Advice and Liaison Service)

• Privacy notice (PDF)

• Summary Care Record

• Training practice

• Your data matters to the NHS

• Your medical records

• Your rights and responsibilities

• Zero tolerance