• What to do when someone dies

    For more information on the steps that need to be taken when someone passes away, please view the What to do when someone dies (PDF) information document.

    When you lose someone, there are a mix of emotions but also responsibilities. Fortunately it is not something we have to deal with on a regular basis, and we can be confused on what we need to do on behalf of the deceased, and where we can get support.

    When somebody dies, there are a few steps that those close to the deceased need to follow:
    – If it happens at home and the death was expected, please telephone the practice or the out-of-hours services. If the event is not expected, the police needs also to be informed

    – Get a medical certificate from your GP or hospital doctor (this is necessary to register the death)

    – Register the death within 5 days. You will then receive the necessary documents for the funeral

    – Make the necessary funeral arrangements

  • Register the death

    If the death has been reported to the coroner they must give permission before registering the death.

    You can register the death if you are a relative, a witness to the death, a hospital administrator or the person making the arrangements with the funeral directors.
    A death should be registered within five days (unless a coroner is investigating the circumstances leading to the death).​

    You can use the register a death page on the website that will guide you through the process.

  • Arrange the funeral

    The funeral can usually only take place after the death is registered. Most people use a funeral director, though you can arrange a funeral yourself.

    Funeral directors
    Choose a funeral director who’s a member of one of the following:
    National association of funeral directors
    Society of allied and independent funeral directors

    These organisations have codes of practice – they must give you a price list when asked.

    Some local councils run their own The British humanist association website can also help with non-religious funerals.

    Arranging the funeral yourself
    Contact the cemeteries and crematorium department of your local council to arrange a funeral yourself.

  • Funeral costs

    Funeral costs can include:
    – Funeral director fees

    – The funeral director will pay for ‘disbursements’ or ‘third-party costs’ on your behalf. This includes, crematorium or cemetery fees, or a newspaper announcement about the death

    – Local authority burial or cremation fees

    – Funeral directors may list all these costs in their quotes.

Bereavement support

  • Talking Mental Health Derbyshire

    Talking therapy is a way to explore your difficulties with a trained professional, sorting through your problems to get some relief from tension, have a safe place to explore how you are feeling, gain a new understanding of your problems and plan what you want to do to overcome them.

    0300 123 0542


  • National Bereavement Service

    The National Bereavement Service offers practical and emotional support to guide you through what needs to be done. They can introduce the bereaved to trusted partner organisations in both private and charitable sectors, as well as provide information on the statutory requirements following loss, such as the registration of death and probate.

    0800 024 6121


  • Everyturn

    Have you been feeling low, anxious, stressed, or unable to cope? Don’t struggle on alone, Insight are here to listen and to help.

    0300 555 5582


  • Trent PTS

    Trent PTS provide free therapy which includes counselling, couples therapy and Cognitive Behaviour Therapy.

    01332 265659


  • Derwent Rural Counselling Service

    Derwent Rural Counselling Service are a charity committed to providing professional, confidential and empathetic therapy to anyone who asks.

    0800 047 6861


  • Vita Minds

    Vita Minds work in partnership with the NHS to provide mental and physical health services, work with the UK’s largest companies to help support their workforce and provide a full range of physiotherapy services to private customers.

    0332 0153 496


  • Blythe House Hospice

    Providing free care and services to anyone in our local community affected by life-limiting illness and bereavement.

    01298 815388


  • Cruse Bereavement Care

    Grief is a natural process, but it can be devastating. Cruse Bereavement Care are here to support you after the death of someone close.

    0808 808 1677


  • Child Bereavement UK

    Child Bereavement UK help children and young people (up to age 25), parents, and families, to rebuild their lives when a child grieves or when a child dies. They also provide training to professionals, equipping them to provide the best possible care to bereaved families.

    0800 02 888 40


  • Child Death Helpline

    That’s why their helpline is operated by a dedicated team of volunteers who are all bereaved parents. If you’re a parent who has lost a child of any age, under any circumstances, and however recently or long ago, they’re here to help.

    0800 282 986


  • Grief Encounter

    One child in every UK classroom will experience the death of someone close by the time they reach 16 years old. Grief Encounter is here to help with the confusion, fear, loneliness and pain, providing a lifeline to children and young people to cope with free, immediate, one-to-one support.

    0808 802 0111


  • Macmillan

    If you or someone you care about has been diagnosed with cancer, Macmillan here to help. Find out how they support you and get information about different cancer types.

    0808 808 00 00


  • riprap

    In riprap, you can learn more about cancer and its treatment and through real stories you can read the experiences of other young people and share your own story.


  • Winston’s Wish

    Winston’s Wish support children and young people after the death of a parent or sibling.


  • Sands

    Sands exists to support anyone affected by the death of a baby, to improve the bereavement care received by parents and families, and to promote research to reduce the number of babies dying.

    0808 164 3332


  • The Compassionate Friends

    TCF offers many different kinds of support for bereaved families. Whatever the cause of your loss, wherever you are in the UK, and whatever your circumstances – they are here to help.

    0345 123 2304


  • Samaritans

    Whatever you’re going through, a Samaritan will face it with you. They’re here 24 hours a day, 365 days a year.

    116 123


  • Way Up

    Way Up is a group with a positive, forward looking attitude to rebuilding lives and discovering that lives can be good again, that we can be happy once more. We all have our own stories to tell and experiences to share and need not be isolated.


  • Widows Empowerment Trust

    Striving to promote social inclusion in the lives of widows, widowers and anyone that has experienced bereavement.


  • WAY Widowed and Young

    WAY is a UK charity that offers a peer-to-peer support network for anyone who’s lost a partner before their 51st birthday – married or not, with or without children, whatever their sexual orientation.