If you take medicine regularly, you’ll usually have a repeat prescription. This means you can order your medicine without having to see a GP every time.
Please remember to include your Name, Date of birth, Address, Contact Number and the name of medication including the correct dosage you wish to order.
You must be registered with us to make a prescription request
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
We do not take repeat prescriptions requests over the telephone or via email.
Collecting your prescription
Prescriptions will be processed within 3 working days after ordering. If you want to check whether your prescription is ready to collect please contact the pharmacy, please note it may take up to a week for it to be ready.
All prescriptions are sent electronically to the patients nominated pharmacy, where possible.
You can change your nominated pharmacy at any time.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription, fill out an ask a prescription question form.
Medication reviews
From time to time your treatment will need to be reviewed by the doctor or another healthcare professional. When this is necessary you will be asked to attend a consultation to review your medication. This may be via a telephone call or a face-to-face appointment.
Prescription charges
Please see the NHS Website for the latest cost of prescriptions and your eligibility for free prescriptions.
Accessing Pharmacy First services
Pharmacists can suggest over-the-counter (OTC) treatments that do not need a prescription for a range of minor illnesses.
Most pharmacies can also offer prescription medicine for seven common conditions, without you needing to see a GP. Each condition is subject to age eligibility when providing prescription medicine:
| Condition | Age range |
| Uncomplicated urinary tract infections | Women 16 to 64 years |
| Sinusitis | 12 years and over |
| Earache | 1 to 17 years |
| Sore throat | 5 years and over |
| Shingles | 18 years and over |
| Impetigo | 1 year and over |
| Infected insect bites | 1 year and over |
If you are not within these age ranges, a pharmacist can still offer advice and guidance about self care treatment with over-the-counter medicines, but you may still need to see a GP.
Most pharmacies have private consultation rooms that can be used for consultations with patients. After a consultation, the pharmacy will send a notification to the patient’s GP.
Find out more, nhs.uk/thinkpharmacyfirst
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.