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Prescriptions

If you take medicine regularly, you’ll usually have a repeat prescription. This means you can order your medicine without having to see a GP every time.

Please remember to include your Name, Date of birth, Address, Contact Number and the name of medication including the correct dosage you wish to order.

You must be registered with us to make a prescription request

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

We do not take repeat prescriptions requests over the telephone or via email.

Collecting your prescription

Prescriptions will be processed within 3 working days after ordering. If you want to check whether your prescription is ready to collect please contact the pharmacy, please note it may take up to a week for it to be ready.

All prescriptions are sent electronically to the patients nominated pharmacy, where possible.

You can change your nominated pharmacy at any time.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription, fill out an ask a prescription question form.

Medication reviews

From time to time your treatment will need to be reviewed by the doctor or another healthcare professional. When this is necessary you will be asked to attend a consultation to review your medication. This may be via a telephone call or a face-to-face appointment.

Prescription charges

Please see the NHS Website for the latest cost of prescriptions and your eligibility for free prescriptions.

Accessing Pharmacy First services

Pharmacists can suggest over-the-counter (OTC) treatments that do not need a prescription for a range of minor illnesses.

Most pharmacies can also offer prescription medicine for seven common conditions, without you needing to see a GP. Each condition is subject to age eligibility when providing prescription medicine:

ConditionAge range
Uncomplicated urinary tract infectionsWomen 16 to 64 years
Sinusitis12 years and over
Earache1 to 17 years
Sore throat5 years and over
Shingles18 years and over
Impetigo1 year and over
Infected insect bites1 year and over

If you are not within these age ranges, a pharmacist can still offer advice and guidance about self care treatment with over-the-counter medicines, but you may still need to see a GP.

Most pharmacies have private consultation rooms that can be used for consultations with patients. After a consultation, the pharmacy will send a notification to the patient’s GP.

Find out more, nhs.uk/thinkpharmacyfirst

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

Page published: 5 May 2023
Last updated: 20 May 2025