If the GP thinks you require a repeat prescription at regular intervals, you will be issued with a prescription often electronically and your pharmacist should give you a repeat order slip. This will also be added to your NHS App.
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- fill out our repeat prescriptions request form
- Online via the Patient Access website, you will need to register for an account by speaking to a member of the reception team
- by ticking the boxes on the repeat prescription form and leaving in the repeat prescription box at the surgery near the front door
- by post, enclose a stamped addressed envelope if you wish it to be posted back
- through the Medicines Order Line by contacting 01246 942751 8am to 4pm, Monday to Friday (excluding bank holidays). More information on the medicines order line can be found at Medicine Order Line – Joined Up Care Derbyshire
We do not take repeat prescription requests over the phone or email as this can lead to errors.
Collecting your prescription
Prescriptions will be ready for collection at least 2 to 3 working days after ordering (excluding weekends and bank holidays).
All prescriptions are sent electronically to the patients nominated pharmacy where possible. If you want to check whether you prescription is ready to collect please contact your nominated pharmacy.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy or other dispenser form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
From time to time your treatment will need to be reviewed by the doctor or another healthcare professional. When this is necessary you will be asked to attend a consultation to review your medication. This may be via a telephone call or during an appointment.
Prescription charges
Please see the NHS Website for the latest cost of prescriptions and your eligibility to free prescriptions.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.
